Shipping and returns

🚚 Shipping

Free shipping on orders over €75

  • Netherlands – €5.95
  • Belgium – €7.95
  • Germany, Luxembourg, Austria – €8.95
  • France, Poland – €9.95
  • Denmark, Czech Republic, Slovakia, Slovenia, Hungary – €13.95
  • Italy, Spain – €12.95
  • Ireland – €18.95
  • Croatia – €21.95
  • Lithuania, Latvia, Portugal – €16.95
  • Estonia – €23.95

We usually ship within 2–4 business days . You'll receive a track & trace code as soon as your order is on its way.

📦 Please note: During busy periods (such as holidays) delivery may take a little longer.


🔄 Returns

We hope you're happy with your order! Not completely satisfied? We're happy to resolve that.

  • 🌿 Plants – Non-returnable (living product).
  • 🪴 Pots & accessories – Can be returned within 14 days , unused and in original packaging.
    Return costs are at your own expense.

📩 Register return:
Send an email to info@myosotisplants.com with your order number and what you wish to return.


⚠️ Received a defective product?

Oops, that's not supposed to happen!
Please email us within 48 hours at info@myosotisplants.com with your order number and photos of the defect .
We will quickly provide you with a suitable solution — replacement or refund.


💬 Questions?

Please feel free to send us a message at info@myosotisplants.com or use the contact form.
We're happy to help! 🌿