Shipping and returns
🚚 Shipping
Free shipping on orders over €75 ✨
- Netherlands – €5.95
- Belgium – €7.95
- Germany, Luxembourg, Austria – €8.95
- France, Poland – €9.95
- Denmark, Czech Republic, Slovakia, Slovenia, Hungary – €13.95
- Italy, Spain – €12.95
- Ireland – €18.95
- Croatia – €21.95
- Lithuania, Latvia, Portugal – €16.95
- Estonia – €23.95
We usually ship within 2–4 business days . You'll receive a track & trace code as soon as your order is on its way.
📦 Please note: During busy periods (such as holidays) delivery may take a little longer.
🔄 Returns
We hope you're happy with your order! Not completely satisfied? We're happy to resolve that.
- 🌿 Plants – Non-returnable (living product).
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🪴 Pots & accessories – Can be returned within 14 days , unused and in original packaging.
Return costs are at your own expense.
📩 Register return:
Send an email to info@myosotisplants.com with your order number and what you wish to return.
⚠️ Received a defective product?
Oops, that's not supposed to happen!
Please email us within 48 hours at info@myosotisplants.com with your order number and photos of the defect .
We will quickly provide you with a suitable solution — replacement or refund.
💬 Questions?
Please feel free to send us a message at info@myosotisplants.com or use the contact form.
We're happy to help! 🌿